Terms of purchase

Savvy Sugaring Terms of purchase

Terms and conditions for.Savvy Sugaring Ab.
Org No: 559079-4946
VAT No: SE559079494601


The conditions that apply to all products and services.

Terms of Terms for Savvysugaring.se.
The terms that apply to all products and services provided by Savvy Sugaring Ab.

We mainly target corporate customers and these purchases are covered by the purchase law.

If you as a consumer deal with Savvysugaring.se, you are covered by the consumer purchase law, the consumer service law and law on distance contracts and agreements outside business premises. The buyer must be authorized or hold the goal's approval to enter into agreements with Savvy Sugaring.

Prices and freight.
Current prices for products are provided at the savvysugaring.se that is updated in real time. The prices are stated by default in SEK and VAT is added to the cash register, unless other currency is selected. Regardless of the currency shown on the site, the currency in the checkout will be SEK. We reserve ourselves for any publishing errors.
Any shipping cost and which shipping options are available in the checkout. These vary depending on the products the order consists of.

Transportation options on delivery from our internet shop
Transport options and total delivery time depend on the product you want to buy and where you live. Order goods are normally delivered within 7-14 working days, regardless of delivery mode. The delivery of the delivery method is only an indication of how long the shipping company takes on transporting the shipment.

Collection
If you choose pickup, the item will not be sent. You are expected that within 7 days come to our retrieval site, the address of which is specified in the checkout, to retrieve your order.

Cancellation
Savvy Sugaring AB always works to minimize delivery times and often your order is processed immediately after you have completed your purchase. Because of the sometimes short handling time, it is usually not possible to make a cancellation after order. If you want to return your order, it takes place at the customer's expense.

In case of cancellation, a "restocking fee" of 15% of the original order value is applied to cover the company's costs for the management of cancellation / return.

Any shipping cost is not refundable. Applied free shipping at the original order, this shipping will be invoiced in retrospect of SEK 149 plus VAT.

Delivery delay
For any delay, you will be more likely to contact with information on reason and new delivery information. You are always welcome to contact us if you have concerns or questions. We offer you to choose between continuing the purchase or to cancel the order with full refund.

Delivery in connection with purchase of more than one product
If you order several products, we usually send these in the same shipment. However, there may be that you get your products in several shipments, as we always choose the most appropriate transportation option for each product, but you always pay only for a shipping.
Should parts of your order are not in stock, your order will usually be sent only when all the ordered products are ready for delivery. Wish you get dell delivery so please contact us.

Damage upon delivery
Savvy Sugaring inspect each shipment before it is sent to you. If your delivery is transported, you need to make a complaint to our customer center, as soon as possible, within a reasonable time. As a damaging, both visible and hidden damage, which means that you need to remove the product from its packaging and inspect the goods carefully. Remember to keep all packaging (product packaging) at transport damage. This is for the carrier to be inspected the goods including packaging.

Right of withdrawal and return.

A return is always funded by you as a customer. Products / orders are only refunded when these come again our warehouse and after inspection proved to be in new condition so that these can be sold to another customer. Savvy Sugaring reserves the right to reduce the price or refuse the repayment of missing or damaged products.

A return is recommended to be sent so as to be traceable and insured when the refund can only occur after the procedure described above.


When purchasing goods from savvysugaring.se you like business customer no right to cancel your order and request a return.

In case of cancellation, a "restocking fee" of 15% of the original order value is applied to cover the company's costs for the management of cancellation / return.

Any shipping cost is not refundable. Applied free shipping at the original order, this shipping will be invoiced in retrospect of SEK 149 plus VAT.

As consumer you have the rights Act (2005: 59) on distance contracts and off premises to be specified, in some cases the right to cancel a purchase (withdrawal). This means that you have the right to cancel your purchase by the Savvy Sugaring give or send a notice of this within 14 days from the date you received the ordered goods (withdrawal period). From the right of withdrawal excluded computer programs and sound and video recordings as sealing / unsealed. With sealing means including sealing technology (eg serial number).

If you want to use the right of withdrawal, you as a customer contact Savvy Sugaring via e-mail.

In exercising the right of withdrawal should the goods be returned to Savvy Sugaring within 14 days of notice of exercise of the right of withdrawal provided. You can also return the product at our warehouse in Falun.

The amount you paid for the item, including the original shipping cost (excluding any insurance or service priority handling) will be refunded within 14 days from receipt of your notice of exercise of the right of withdrawal, provided that Savvy Sugaring within this time received the goods in return. Repayment can be done in any other way than the way the payment was paid.

You have the right to examine the goods to the extent necessary to determine the characteristics and function in the same way as when visiting a physical store. However, you may be liable to compensate Savvy Sugaring the product's depreciation if the product has been used or handled to a greater extent than would have been necessary to determine its properties or function. Such reductions can amount to the product's total price. This assessment is made unanimously by Savvy Sugaring.

Ordering
When you have completed an order sending our systems automatically print an order confirmation to you by e-mail. Read carefully the order confirmation after you received it, and examine the order confirmation complies with the order. Differences between the order and the order confirmation is considered a new offer from us that you can either accept or refuse.

For all methods of payment will be charged when the order is placed, even if the order is sent at a later date. An order may be sent later than at the time of the order of one or more of the products ordered is not in stock at the time of order.

We reserve the right to cancel your order or parts of it if the product you ordered is out of stock.

Order of training / courses
A course is considered booked only when we received an order for the selected training through our site. It is only after the order received as a final date can be booked.
A training / courses must be paid at least 7 days before the course starts. Booked course later payment shall be made on the same day. Confirmation of payment may be required before the start of the participant will be allowed to participate.

Damages at the rate that is not paid within the time set aside before the start

If a price is not paid within the time set aside so that the course must be canceled will be charged 50% of the course fee plus 100% of the "course of your supplementary" course would be with you.
In addition, full payment must be made anew for the new course.


Company- and myndighetssköp
When you shop as a company or authority, it is the purchase law that applies. According to this law, the buyer has 2 years of complaint.


Reservation
We reserve the right to cancel orders, whether it be inaccuracies such as printing errors, technical problems or mass orders. In case of any error information, you have the right to lift your purchase, referring to the consumer purchase law. We also reserve for delays and final sales. If an ordered product is up, we reserve the right to send an equivalent replacement item instead. You then obviously have full return right and get the money back for both being and shipping if you are not satisfied. Getting an item you have not ordered is a valid basis for complaint according to the consumer purchase law.

Mass orders / Orders from retailers
We reserve the right to stop and credit mass orders or orders from retailers.

Payment
All prices are shown as standard excluding statutory VAT. You can choose between the payment methods presented at the checkout. To minimize the risk of unauthorized access, all payment details are encrypted. Once we receive your order, a reservation is made on the amount to ensure that there are sufficient funds to cover the purchase price and complete the transaction. If reservation cannot be done, we reserve the right to cancel the order. You then get information about this.

Some payment methods may mean that you will be charged when we confirm your order and delivery is started with us. This also applies when ordering products that are currently not in stock, or have release dates later in time.

If you do not pick up your order, and the products will be returned to us, an amount of 300: - and cost of return shipping to cover our expenses.

If you choose invoice as the payment method, this is sent by e-mail when the order has been delivered from our warehouse, with a due date from 10 days from the delivery date. Please check that you stated the correct email address, and that the e-mail did not end up in your SPAM filter. In connection with order against invoice, a credit check is made. You get a copy of the check sent by letter to your public register. An invoice fee may apply when ordering the invoice. This fee appears both in the checkout and on the invoice. When approved credit checks, the goods will be delivered to your registered address.

When selecting the partial payment as a payment method, a conditional agreement is signed by you during the payment process. Part payment is only available if the purchase is made as a private person. The agreement applies between you and our financing partner. The account holder is aware that the account is burdened with interest and the installation fee and that this is costs that will be added in addition to that shown in the order overview of the savvysugaring.se. These costs are shown instead of our financing partner. Payment to the account shall be made each month in agreement with the conditions signed with the financing partner during the buying process. In case of late payment to the account, this was paid with delay fee and possibly. interest.

When are you charged?
You will be charged at the time of payment by card. In the payment method, the invoice must be paid before the order is sent. Upon payment against invoice that is not an advance invoice, you obtain 30 days credit.


For subscription purchases where an agreement, for example, pays monthly, your data is encrypted and securely with our payment partner and is used by our supplier to implement the transaction. Consent to this is collected by you during the buying process.

Personal data and privacy
When you log on to our site, or as soon as you move on to the checkout, all information is encrypted. To be able to carry out a purchase, you need to be registered and you get access to your own profile, where information about your purchases is available. Personal Data Officer is Savvy Sugaring AB and we never convey or sell information on to third parties, with the exception of our payment intermediaries who handle the transfer of money. You have the right to request a record statement in order to register what information is stored about you and we adjust incorrect information on request. On request, we delete all your information from our systems. Savvy Sugaring Will never send e-mail to you in promotional purposes, if you have not previously implemented the purchase with us or otherwise asked to get this.

Our site uses so-called cookies. It is a standardized technology that almost all web pages use. The purpose is to be able to keep statistics on how the website is used and give us useful information on how we can improve the pages for our users. In the settings to your browser, you can choose not to accept cookies if desired.

Pre-booking.
For advance booking, these products are not yet released and a preliminary period or date is displayed. As soon as we know the correct date, we update under each product. We reserve for final sales during the pre-booking period.

Ordering product
When a product is labeled order item, this means that it is not stocked or currently not in stock but must be ordered from the supplier. This means that the delivery time can be slightly longer. Normal delivery time is 7-14 business days. We reserve us for any final sale.

Service and repair
We want to pay attention to the fact that software errors, fluid damage, external influence and other form of handling error are not covered by warranty or complaint. If the error is outside the framework of the law, or when refusal of cost proposals, there may be a cost for shipping and investigation. Always back up your data before submitting a product storage media product, then there is a risk that this disappears in connection with remedies.

Complaint
You should examine all the goods carefully upon receipt to ensure that they are flawless and function as they should, and that they have expected properties.

Wish you do the current error in ordered to be, within reasonable time from the error being discovered, or should have been discovered, contact Savvy Sugaring By phone, mail or by visiting our warehouse in Falun. Complaints must not happen later than 3 years after receipt of an item.

When the item was returned, checked and complaint approved compensates Savvy Sugaring You in accordance with the rules of the consumer purchase law (1990: 932) through the repair of existing product, through a new equivalent product, price reduction or by regaining your payment for the product (incl. Any other costs, excluding any signed insurance or priority handling).

Savvy Sugaring Controls / tests submitted or submitted goods in accordance with the error description that you have stated, it is therefore an advantage if it is as detailed as possible. If the item is found to be flawless or exposed to an external impact, a fee for troubleshooting and shipping is charged to cover Savvy Sugaring costs.

Time
Estimated repair time is 2-3 weeks. Savvy Sugaring Strive for efficiency and conducts repairs as quickly as possible. If it would be necessary to repair a product twice and the same error occurs a third time, you can ask for a cancellation. If you still want to repair the product or switch to a new transmitting product, this is also possible.

Dispute
Any dispute can be referred to the General Complaints Committee (ARN). Savvy Sugaring policy is to follow ARN's recommendations.

Addresses
Business address and visiting address:
Rissgårdsvägen 6
791 77 Falun.

The company's registered address:
Öregrundsgatan 15.
115 59 Stockholm.